Support

Help with your Business Central. Tickets, chat and a knowledge base, and answers from the people who built the solution.

Welcome to Support

Log in to create and follow tickets and get answers to your Business Central questions.

  • Create and follow support tickets
  • Write directly to the person who knows your solution
  • Access to documentation and guides
  • See your support history

How to get help

Submit a ticket

Describe the problem and we get back to you as quickly as possible. The case goes straight to the person who knows your setup.

Create ticket

Live chat

Chat with us during opening hours, weekdays 9:00–17:00.

Knowledge base

Articles and guides on the questions we are asked most often.

See articles

Frequently asked questions

Go to the login page and click 'Forgot password'. We send you an email with a link where you create a new password.

It depends on your current setup. A standard migration normally takes 2–4 weeks. With your own customisations and integrations, expect 6–8 weeks.

We take a full backup of your on-premises data before we start, and data is transferred over encrypted connections. The old database stays in place until the migration has been checked.

Yes. After the migration we go through Business Central online with your users: the new interface, what has changed and how best to work in it.

Tell us what your Business Central needs to do.

Book half an hour straight in the calendar, or write and one of us gets back to you the same working day. You leave the conversation with a concrete assessment of what your task requires.