Operations, security and updates for a fixed monthly fee. Questions and bug fixes are included. For new functionality you get an hour estimate in the support portal and approve it before we start.
All prices exclude VAT. Business Central and Microsoft 365 licences come on top.
- Microsoft 365 operations and security
- Business Central operations
- Extensions updated for the April and October releases
- Questions and bug fixes
- Named contacts: Sten and Lauge
For you if
- you want one partner for both Business Central and Microsoft 365
- you want to know the monthly price rather than get a bill for every question
- you want to see and approve every task before hours are spent on it
What you get
- Microsoft 365 operations and securityEntra ID, Intune, Defender, backup and patching.
- Business Central operationsEnvironments, users and the day-to-day running of your Business Central.
- Updates of your own extensionsMicrosoft releases Business Central in April and October. We test and update your extensions so they keep up.
- Questions and bug fixesWhen something that should work doesn't, we fix it without an extra bill.
- Named contactsSten and Lauge. We know your solution, and we answer the phone.
- The support portalEvery task in one place at invice.com/support, where you can see the status and approve each task.
Not included
- New functionality. You get an hour estimate in the support portal and approve it before we start.
- Business Central and Microsoft 365 licences.
- Projects such as migrations and new integrations. They are priced separately.
How we take over operations
We start by reviewing your environment. After that there is one fixed monthly price and one portal for every task.
- Review
We go through your Business Central and Microsoft 365 and agree what operations cover.
- Handover
Access, security settings and backup are put in place on our side.
- Day-to-day operations
Questions and faults come in through the portal or by phone, and you can follow every task.
- April and October
We test your extensions against the new Business Central version before it reaches you.
What people often ask us
What is the difference between a bug fix and new functionality?
A bug fix makes something that should work, work again. It is included in the price. New functionality is something the system couldn't do before. You get an hour estimate for it and approve it in the portal.
How do we approve a task?
In the support portal at invice.com/support. Each task is listed with a description and an estimate, and nothing starts until you have approved it.
Who answers when we call?
Sten or Lauge. We are the two developers who built and know your solution. There is no first-line support you have to explain everything to.
Can we have just Business Central or just Microsoft 365?
Yes. We agree what operations cover, so you pay for what we run.
Why is there no price on this page?
Because environments differ: number of users, extensions, integrations and security requirements. We review your environment and give you a fixed monthly price before you say yes.
One fixed price, two named contacts
Tell us how many users you have in Business Central and Microsoft 365. Then we look at what operations should cover.
30 minutes on Teams with Sten or Lauge. You talk to the person who builds it.