Support Help Desk

Get help with your Business Central cloud solution

Welcome to Support

Access your support portal to manage tickets, get help, and find solutions to your Business Central questions.

  • Create and track support tickets
  • Communicate with our support team
  • Access documentation and guides
  • View your support history
OR

Support Options

Submit a Ticket

Create a support ticket and our team will respond as soon as possible

Live Chat

Chat with our support team in real-time during business hours

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Knowledge Base

Browse our articles and guides to find answers to common questions

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Frequently Asked Questions

How do I reset my Business Central password?

To reset your Business Central password, go to the login page and click on 'Forgot Password'. Follow the instructions sent to your email to create a new password.

How long does cloud migration typically take?

The duration of a cloud migration depends on the complexity of your current setup. A standard migration typically takes 2-4 weeks, while more complex migrations with custom integrations may take 6-8 weeks.

What happens to my data during migration?

Your data remains secure throughout the migration process. We create a complete backup of your on-premises data before beginning the migration. The data is then transferred to the cloud environment using secure, encrypted connections. Your original data remains intact until the migration is verified and complete.

Do you provide training after migration?

Yes, we offer comprehensive training sessions for your team after migration. These sessions cover the new cloud interface, any changes in functionality, and best practices for using Business Central in the cloud environment.

Need Immediate Assistance?

Our support team is available Monday-Friday, 9AM-5PM CET

Contact Support